Quality Assurance Coordinator

Location : Woodstock, Oxfordshire, England
Job Ref : ML56
Consultant : Megan Lockett
Sector : Construction
Salary : £40k - 42k per year

Description

ML56- Quality Assurance Coordinator.

Salary: £40,000- £45,000.

Location: Oxford.

Overview:

First Military Recruitment are currently seeking a Quality Assurance Coordinator on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Coordinate a comprehensive Quality Management System aligned with ISO 9001.
  • Maintain Quality Assurance (QA) policies, procedures, and guidelines to support a commitment to quality excellence.
  • Coordinate external audits with certification bodies, including BSI and Achilles.
  • Collaborate with internal teams to identify and address quality-related issues, ensuring effective corrective and preventative actions are taken.
  • Manage the process for internal QA audits, preparing the audit programme and updating it quarterly.
  • Coordinate a team of internal auditors, providing guidance and training as needed to enhance skills where possible.
  • Undertake internal QA audits.
  • File and analyse internal audit results, ensuring corrective action requests are implemented and closed out effectively.
  • Support the preparation of quality management reviews with senior management.
  • Prepare and update intranet pages and QA content.
  • Prepare and issue communications relevant to the QMS where necessary.
  • Support a culture of continuous improvement across the organisation.
  • Act as a central point of contact for quality assurance and general compliance queries.
  • Assist with developing and managing a comprehensive Customer Care process.
  • Prepare resources to facilitate Customer Care Interviews.
  • Analyse results from Customer Care interviews, addressing opportunities for improvement and training accordingly.

Skills and qualifications:

  • QA Auditor qualification desirable.
  • Proven experience working within Quality Assurance, to be discussed at interview.
  • Working knowledge of ISO 9001, ISO 14001, and ISO 45001.
  • Strong analytical skills.
  • Excellent interpersonal and communication skills.
  • Problem-solving mindset; able to demonstrate initiative and sound judgment.
  • Ability to work effectively as part of a team.

Salary: £40,000- £45,000.

Location: Oxford.

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