Warranty Support Administrator

Warranty Support Administrator

Description

JB370: Warranty Support Administrator

Salary: £24,000 per annum (Increasing to £25,077 after 3 months)

Location: Farnham, Surrey

Overview:

First Military Recruitment are currently seeking a Warranty Support Administrator on behalf of one of our clients.

To support the Warranty Team in the day to day running of the department.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Warranty Support Administrator:

• To organise warranty parts returns across all depots and actively partake in the returns process.
• To submit warranty claims for 2 depots.
• To chase up engineers for paperwork and photos.
• To monitor and process additional claim requirements via email.
• Updating warranty dates and policy authorisations on internal system.
• To monitor and process the status of new and outstanding (FSI) safety recalls.
• Provide bi-monthly scrap lists to the Parts Departments.
• Liaise with engineers to ensure information is provided in a timely manner to assist other Administrators.
• To provide holiday cover of the depots for the Warranty Administrators.
• Liaising with relevant personnel to ensure claims are processed on a timely basis.
• Ensure all paperwork is tied up efficiently and effectively.
• Answer all communication in a prompt and thorough manner where applicable.

Skills and Qualifications for the Warranty Support Administrator:

• Previous experience in a similar role.
• Effective team player.
• Excellent time management skills; able to prioritise time and work well under pressure.
• The ability to provide high levels of customer care.
• Willingness to help both internal and external customers.
• Proactive, flexible and positive can-do attitude.
• IT Proficient.

Salary: £24,000 per annum (Increasing to £25,077 after 3 months)

Location: Farnham, Surrey