CCTV Engineer - Service

CCTV Engineer – Service

Description

CCTV Engineer – Service

Location: West Midlands (Nationwide Travel)

Salary: £35,000 – £40,000 Per Annum (DOE)

Overview:
We are recruiting a skilled CCTV Service Engineer to join a long-established, family-run CCTV company specialising in the servicing, maintenance, and support of CCTV and Door Access Control systems across the UK.

This role is ideal for an engineer with strong fault-finding skills who enjoys working independently while delivering excellent customer service.

Responsibilities:

• Service, maintain, and repair CCTV and Door Access Control systems
• Carry out fault finding, diagnostics, and troubleshooting
• Perform planned and reactive maintenance visits
• Complete service sheets, reports, and job documentation accurately and on time
• Conduct service-related surveys and warranty investigations
• Provide first-class customer support and technical advice on-site
• Ensure compliance with all Health & Safety regulations and company procedures
• Work independently with minimal supervision
• Report findings, issues, and feedback to the Service Manager

Skills & Qualifications:

• 3–5 years’ experience servicing and maintaining CCTV systems
• Strong diagnostic and fault-finding capability
• Solid understanding of CCTV and Access Control systems
• Confident working at height and in a range of environments
• Excellent communication and customer service skills
• Highly organised with strong attention to detail
• Full, clean UK driving licence (held for a minimum of 2 years)
• Basic IT skills
• Physically fit and able to undertake manual tasks
• DBS checked or willing to undergo a DBS check

Package & Benefits:

• Company van, phone, and laptop
• Paid overtime and travel time
• 28 days holiday (including statutory holidays)
• Full uniform and PPE provided
• Ongoing training and development opportunities
• Company events
• No weekend work or 24-hour call-outs
• Friendly, family-run business environment