Training Coordinator

Location : Roxton, Bedfordshire, England
Job Ref : MB384
Consultant : Mark Bolton
Sector : TR
Salary : £24k - 28k per year

Description

MB384: Training Coordinator
Location: Roxton, Bedfordshire
Salary: £24,000 – £28,000
Working Hours: Monday to Friday 8.30am to 5pm
Company Benefits: Private Healthcare, Enhanced pension, Group life insurance (3 x salary)

Overview:

First Military Recruitment are currently seeking a Training Coordinator on behalf of one of our fantastic clients based in Bedfordshire.

To act as the first point of contact for all training/test centre enquiries, providing administrative and customer service support by telephone and email. Organise, book and manage all processes relating to courses and tests.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Raise quotes, send them to customers.
  • Enter quotes on quotation spreadsheet on SharePoint.
  • Raise sales orders for Training that has been confirmed on Sage following quotation.
  • Update Training overview on SharePoint with Training booked.
  • Scan and save training packs.
  • Diary management – maintain clear instructions for the trainers and accounts team.
  • Take calls in relation to Training department, take necessary actions.
  • Answer any email for Training department, take necessary actions.
  • Update COS spreadsheet for training taken and for training expired.
  • Scan EUSR and CPCS cards and save them in customer’s files, post them to customers if required.
  • Book CPCS and EUSR tests in for the individual time slots.
  • Sit in weekly Service/Training meetings.
  • Book hotels and any other required travel arrangements for team and customers if required for any training outside of Roxton.
  • Book any lead trucks for training requirements to Service team to advise if yard needs to be cleared of trucks for training/testing.
  • Organise and take minutes of Training meetings.
  • Make any necessary changes to CPCS and EUSR presentations and assessments.
  • Manage any audit needs, support with the preparation to any internal/external audits.
  • Prepare presentation for OPS review.
  • Make sure meeting rooms are clean and stocked up with anything necessary.
  • Send customer information and training documents.
  • Data analysis and collection.
  • Championing new ERP system.
  • Support Training management and Operations team with increasing the revenue of the business.

Skills and Qualifications:

  • Able to maintain high standards and demonstrate consistent attention to detail.
  • To be able to deal with customer requests and react quickly while still following process when short notice is given.
  • Pro-active and can work on own initiative. Able to follow instructions and work to deadlines, quick to learn and able to retain knowledge.
  • Competent in the use of the Windows package – Word, Excel, Power point, Outlook, Access.
  • Demonstrate good organisational skills.
  • Excellent verbal and written communication skills with a good standard of English.
  • Be able to communicate confidently and effectively with people at all levels.
  • To be a team player with a positive outlook and a professional image.
  • Flexibility in approach with the ability to adapt from task to task.
  • To be reliable and able to understand the importance of being punctual and impact of absence.
  • Commitment and loyalty to the business.
  • To be able to operate in line with confidentiality requirements associated with the role.

MB384: Training Coordinator
Location: Roxton, Bedfordshire
Salary: £24,000 – £28,000
Working Hours: Monday to Friday 8.30am to 5pm
Company Benefits: Private Healthcare, Enhanced pension, Group life insurance (3 x salary)

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