MS554 - Food & Beverage Manager
Salary: £30,000 - £40,000 per annum DOE
Location: Weston-super-Mare
Overview: First Military Recruitment are currently seeking a Food & Beverage Manager on behalf of one of our clients. To take complete control and accountability for the day-to-day food and beverage operations within the business, ensuring that all staff are meeting set criteria.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
- To ensure all daily and weekly operational meetings within the business are happening.
- To ensure the business, delivers the minimum brand standards in food and beverages.
- Ensure all standard checklists are used as prescribed.
- To empower team to be able to handle all customer feedback for positive and negative and record correctly.
- Actively consider prevention, recovery and investigation of any complaints.
- Undertaking the role as toastmaster as required.
- To carryout quality training and coaching.
- To ensure all service standards are maintained.
- Ensure that standards for cleanliness are maintained.
- Ensure that the team are correctly uniformed and understand the importance of hygiene.
- Ensure that the team are punctual, polite, courteous and helpful to customers and colleagues.
- Liaise with Line Manager, about preventative maintenance of department.
- To prepare, check and monitor departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs.
- Purchase/order departmental supplies, carry out stocktake and action any discrepancies.
- Control departmental costs through correct storage and distribution of supplies.
- To ensure the company health and safety, food safety and COSHH legislations are adhered to.
- Onboarding new employees and conducting performance reviews.
- Devise, agree and action training plans for the department, with Line and HR Manager
- Liaise with Heads of Departments to ensure all internal learning and development tools are being used.
- Must attend all H&S, fire and food training as directed by designated Line Manager.
Skills and Qualifications:
- Previous experience in a similar role.
- Demonstrates management and facilitation skills.
- Demonstrates a basic understanding of human resource management.
- Demonstrates a competence in training / presentation skills.
- Flexible approach to work and location.
- Attend BIIAB training.
- Carry out Duty Management as and when required.
- Flexible and adapts quickly and positively.
- Communicates clearly and openly both verbally and in writing.
- Actively seeks opportunities to learn and develop from experiences
- Able to delegate.
- Applies knowledge and experience when making calculated risks to achieve results.
- Sets and strives to achieve high personal performance standards.
- Motivates and inspires their team to perform and ensure goals are achieved.
- To undertake any other projects as discussed and set by General Manager.
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