LB421 - Network Support Technician
Salary: £30,000 - £35,000
Location: Farringdon, London
Overview:
First Military Recruitment are currently seeking a Network Support Technician on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
- Remote fault resolution via various available tools and programs.
- On site fault resolution.
- Equipment replacement and diagnostics at client sites.
- Managing ticket management system.
- Identifying trends and reporting on them.
- Creation of technical and documentation (procedures, hardware & software setups).
- Undertaking extensive maintenance visits on each site, to ensure a fully operational system.
- Monitor, manage and update digital signage platform daily with existing and new inventory.
- Undertake key project management tasks, as instructed by Project Manager.
- Stock allocation & management through asset management system.
- Installation planning and preparation.
- Configuring equipment prior to installations and site visits.
- Network cabinet building.
- Work effectively with a variety of internal teams, including Asset Development, Sales and Finance.
- Undertake screen upgrades on site under the management of Project Manager.
- Build a strong rapport with building management teams through on-site visits and email/phone.
- Assist in scheduling client content and dynamic content.
Skills and Qualifications:
- Computer networking skills.
- AV/digital signage knowledge/experience.
- Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded).
- Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G).
- Experience in remote support via TeamViewer.
- Excellent workmanship and teamwork.
- Experienced in problem solving.
- Excellent written and oral skills.
- Excellent attention to detail and thorough planning.
- Full UK Driving Licence.
- Computer literate.
Benefits:
- A fun and social working environment with regular social events.
- A dedicated and thorough induction and in-house systems training.
- Periodical industry training programs - in-house and external as required by the role.
- Regular events and company conferences.
- Enhanced 5% Pension Rate.
- Subsidised gym membership.
Salary: £30,000 - £35,000
Location: Farringdon, London
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