MS639 - Medical Devices Support Specialist
Location: Cornwall - St Austell, Penzance, Truro
Salary: £27,500 per annum + car allowance
Overview: First Military Recruitment are recruiting on behalf of one of our clients who are the world’s leading suppliers of medical equipment for minimally invasive surgery. Since 1945, this family-owned company has grown into a globally respected name in the production and distribution of high-quality medical instruments and devices. Our client are seeking a Medical Devices Support Specialist to provide dedicated, hands-on support at healthcare facilities in Cornwall.
As a key member of our field service team, you will be embedded within the client’s Operating Department and associated clinical areas, ensuring our clients medical devices - including endoscopes, instruments, and video equipment - are always available, maintained, and functioning to the highest standards.
Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.
Key Responsibilities:
- Deliver on-site support for medical devices across designated hospitals or surgical facilities.
- Ensure all equipment is fully functional and always available for clinical use.
- Provide product handling support and first-level troubleshooting.
- Coordinate staff training on equipment use and care.
- Support quality improvement and compliance initiatives.
- Liaise effectively with clinical and technical teams to address user needs.
- Maintain accurate documentation and reporting.
Required Skills & Experience:
- Strong communication and interpersonal skills.
- Effective time management and the ability to work independently.
- Calm under pressure with the ability to manage competing demands.
- Strong organisational and multitasking skills.
- Excellent customer service and a professional, proactive approach.
- Proficiency in Microsoft Excel, Outlook, and related systems.
- We’re looking for someone who is passionate about healthcare service excellence and thrives in a hospital-based, collaborative environment.
Desirable:
- Experience with endoscopic or similar medical equipment (advantageous but not essential).
- Experience in a hospital setting or similar healthcare environment.
- Healthcare or technical qualification.
- GCSE-level education or equivalent experience.
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