JB477: Administrator
Location: Reading
Salary: £26,440 per annum
Hours: Mon – Fri - 40 hours. 9am – 5.30pm. Full-time, Permanent
Overview
First Military Recruitment are currently seeking an Administrator on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities for the Administrator:
- Job card creation and good working relationship with workshop and technicians. Taking a defect to a job card / technician time clockings / parts issue and then invoicing
- Retail invoicing to end customer accounts including fleet companies as required
- Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
- Weekly out of contract cost consolidation invoicing to managed fleet
- General admin duties and general support to the service team with day-to-day tasks.
- Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
- Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
- Point of contact for general enquiries with our customers in the admin office.
Skills and Qualifications for the Administrator:
- Basic product knowledge and strong overall computer literacy.
- Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
- Confidence working with invoicing, administration, or customer service tasks in a fast‑paced environment.
- The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
- Full training and support will be provided to help you meet objectives and progress within the role.
- High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
- Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
- Problem‑solving mindset, able to take initiative and follow issues through to resolution.
- Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
- A positive, can‑do attitude, with a willingness to learn and adapt.
- Customer-focused approach, ensuring a helpful and professional service at all times.
Benefits for the Administrator:
- An extra day off for your Birthday
- 23 days of annual leave per year PLUS Bank Holidays
- Four times death in service benefit.
- Working for an official Great Place to Work™️ and UK Best Workplace.
- Working for a Best UK Workplace for Wellbeing and Development.
- Awarded Armed Forces Covenant Silver Award (RLS)
- Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
- Auto-enrolment pension.
- Self-development journal
- Ranked 101 in SW Business Insider’s Top 500 Companies
- Enhanced Maternity and Paternity pay policies.
- Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
- Mental Health First Aiders.
- Reward and recognition programmes, including our annual Group Awards and opportunities to attend our Wembley box as a celebration of your hard work and dedication.
- Annual appraisals programme and progression opportunities.
- Manufacturer training and access to our in-house training.
- Long service recognition and annual leave increase after 5 years’ service.
- Branded uniform
- Charities of the Year programme, Army Sport sponsors and community engagement initiatives
Location: Reading
Salary: £26,440 per annum
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